Review and decisions
Visitors should understand which actions are automated, where a person reviews or approves work, who is accountable and how exceptions are handled.
Human oversight & governance
Make the human role clear in every automated workflow.
HMR describes goal-driven software agents for complex workflows with human oversight and appropriate security and governance. Responsible deployment also requires clear information about review points, decision ownership, system boundaries and escalation.
Questions to make explicit
Explain the approach with clarity and evidence.
Controls with evidence
Security and governance statements should name the practice, scope and accountable owner. Publish data, access, monitoring and escalation details only when verified.
Limits and boundaries
Explain capabilities and operating boundaries with equal clarity. State which decisions remain with the customer or HMR.
HMR's detailed review model, security controls, privacy practices, escalation process and assurance material must be confirmed before being published as established practice.
Start a conversation
Talk with HMR about governance.
Discuss the oversight and controls relevant to the workflow you are exploring.